Question 1

Do you accept Insurance?

Accepted Answer

Yes, I do.  I accept the following insurances.

Aetna, 
BCBS of NC
		State and Commercial plans
Cigna
UHC/Optum
Tricare

Question 2

Do you use AI?

Accepted Answer

The short answer, yes.  Hidden Wounds Family Therapy uses Simple Practice as its Electronic Health Records (EHR) system.  Simple Practice has an integrated AI note taker that is used to help automate some administrative functions.  Please click on the attached file for a more comprehensive look at how Hidden Wounds Family Therapy uses AI.

Question 3

Is there a self-pay option?

Accepted Answer

Yes. I offer a self-pay rate of $125 a session.

Reduced rate is available for those clients that qualify.

Question 4

What forms of payment do you accept?

Accepted Answer

I am able to accept, Visa, MasterCard, Discover, American Express, HSA cards and personal checks

Question 5

What is your cancellation policy?

Accepted Answer

48 hours notice for cancellations. If you need to cancel at the last minute for emergencies or sickness, let me know as soon as possible. No shows and late cancellations will incur a $70 charge.

Question 6

Do you provide In Person or Online services?

Accepted Answer

I provide both in person and online services.  However, online services have limitations that in-person therapy does not.  I would be happy to discuss the prerequisites and restrictions  when providing Telehealth services if you have further questions.

Question 7

How long does therapy take?

Accepted Answer

Well that depends.  
Therapy is designed to be short term; (whew, that's good to know).  That being said, the length of therapy depends on what is going on in your life; how long it's been going on and how much it is impacting your daily functioning.  We will work together to develop your goals and come up with a plan to reach them.

Question 8

How do I get started ?

Accepted Answer

What a great question!  The easiest way to get started is by clicking the 'Request Appointment' button.  You'll be taken to the online scheduling page where you can pick the date and time of your appointment.  All your paperwork can be completed online saving you time at your first appointment.

Question 9

What is the first session like?

Accepted Answer

The first session is much like meeting someone for the first time.  There are introductions and getting to know one another.  I have a short time period to get to know you so I'll ask questions like, tell me about family life growing up; what do you like to do for fun; how you handle stress (or don't handle it) and what brings you in today to name a few.

Question 10

What if I am in crisis?

Accepted Answer

If you are in crisis,  that means you need immediate attention and that goes beyond what I am able to do for you.  Please call 911 and ask for a CIT (Crisis Incident Trained) officer or go to your nearest Emergency Room.  I will be part of the after crisis care treatment plan so we make sure we continue to move forward in meeting your goal(s).

Question 11

What if I have a question that isn't listed here?

Accepted Answer

If you have more questions, call the number on your screen or click on the 'Contact Us' button.

Question 12

Do you prescribe medication?

Accepted Answer

I do not. Primary care doctors and psychiatrists are people who can prescribe medication if needed.

Frequently Asked Questions